name: Bug report
description: File a bug report
title: '[BUG] '
labels:
  - bug
body:
  - type: markdown
    attributes:
      value: |
        Before you create a new bug report, please check if an issue with it already exists (either open or closed) by using the search bar on the issues page. If it does, comment there. Even if it's closed, we can reopen it based on your comment.
  - type: dropdown
    id: printer_model
    attributes:
      label: Printer model
      description: Enter the printer model(s) where you encountered the issue
      options:
        - MK3S/+
        - MK3
        - MK2.5S
        - MK2.5
    validations:
      required: true
  - type: dropdown
    id: mmu_model
    attributes:
      label: MMU model
      description: Enter the MMU model(s) where you encountered the issue
      multiple: false
      options:
        - No-MMU
        - MMU3
        - MMU2S
    validations:
      required: true
  - type: input
    id: firmware_version
    attributes:
      label: Firmware versions
      description: |
        If you're using a custom firmware (not downloaded from Prusa), please note that!
      placeholder: '3.14.0, 3.12.0-RC1, 3.14.0 and 3.0.2...'
    validations:
      required: true
  - type: input
    id: optional_upgrades
    attributes:
      label: Upgrades and modifications
      description: 'If your printer has upgrades or was modified, please note that!  If not, please write None or leave blank.'
      placeholder: |
        None, custom extruder/hotend (which), different frame, ...
  - type: dropdown
    id: printing_from
    attributes:
      label: Printing from...
      multiple: false
      options:
        - SD Card
        - PrusaLink
        - PrusaConnect
        - OctoPrint
        - Other host software
    validations:
      required: true
  - type: textarea
    id: description
    attributes:
      label: Describe the bug
      description: Write a concise description of the bug.
    validations:
      required: true
  - type: textarea
    id: reproduction
    attributes:
      label: How to reproduce
      description: |
        If you are able to reproduce the issue - meaning that you can trigger it yourself by following certain steps - please describe the step-by-step process in as much detail as possible!
  - type: textarea
    id: expected_behavior
    attributes:
      label: Expected behavior
      description: |
        If the printer did something unexpected, or if the procedure is missing a step that would resolve the issue, please provide a step-by-step process of how it should behave.
  - type: textarea
    id: files
    attributes:
      label: Files
      description: |
        Provide at least one of these (ideally as many as you can) to help developers track down the bug.
        *To upload files, compress them into a .zip file and drag them to the text area to upload.* Images and videos can be uploaded directly.

        - **gcode** file
        - **3mf project** which includes the model and printer settings
        - **video** or **photos** of the issue happening

        **Crash dump: Do not share the file publicly**, as the crash dump contains a raw snapshot of the printer's memory and may include unencrypted sensitive information.
        Please send the crash dump file to Prusa by emailing it to reports@prusa3d.com and referencing this issue. In reply to the email, you will be automatically assigned a reference code to be mentioned in the issue. Sharing this file is important and helps us investigate the bug.